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Toto2's support is open 24 hours a day, every day:
Email: support@toto2.com
Live Chat: Choose Start Chat below to start talking to one of our support agents.
Here you will find all the information you need to be able to verify your account:
Verify your ID:
- Only valid ID cards, Driving licenses and passports are accepted
- No details can be covered
- The image must not be blurry
Verify your proof of address:
- Official documents with a company logo & date of issue are accepted. (Utility bills & letters from insurance companies/ the government)
- The document cannot be older than 3 months from the issue date
- The image must not be blurry
Verify your Credit/ Debit card:
Front
- All 4 corners need to be visible
- The 1st 6 & last 4 digits of the card number must be visible. The middle digits need to be covered. (No more information except the middle digits can be covered)
- The image must not be blurry
Back
- The card must be signed
- The CVV code & the middle digits need to be covered
- All 4 corners need to be visible
- The image must not be blurry
Verify your Bank Statement:
- Screenshots from your internet banking, or official stamped documents are accepted
- The bank logo, account number, your name need to be visible
- The image must not be blurry
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